Contact Us

If you have a question about the ordering process, our products or the status of an order:

You can reach us by email at talk2us@documounts.com

You can call us at 1-800-769-5639. We are open from 7am to 5pm Pacific Standard time Monday through Friday. You can call anytime and leave a message and we will return your call as soon as we can.

You can fax us 503-478-7978

Please consult our Documounts 101 sections for help with products and ordering.

Our mailing address is:

Documounts
3323 Nw Yeon Ave
Portland,Or 97210
 
Documounts does not have a storefront or a place for you to visit and shop. We are online and catalog sales only. Please call or email us to place an order, or you can place your order online.  Thank you.

SSL Certificates

Documounts Products and Offerings
Matboard: Archival, 8-ply, 6 ply, alpharag, alphamat, blackcore, Standard, Bainbridge, Crescent, blackcore Economy Canterbury
Mounting Boards: Archival, Standard, Adhesive
Art, Presentation and Illustration Board
Metal Frames: Nielsen Metal, Backloading
Wood Frames: Black, Silver, Gold, Light Wood, Dark Wood
Acrylic (Plexiglass): Standard, UV Resistant, UV Resistant Non-Glare, Non-Glare
Supplies: Tape and Mounting, Picture Hanging Wire, Tools and Supplies, Assembly Hardware, Hangers, Display, Samples
Clear Bags: B/C (Body Closure), Traditional
Full Sheet Matboard: Archival, 8-ply, 6 ply, alpharag, alphamat, blackcore, Standard, Bainbridge, Crescent, blackcore Economy Canterbury
Precut Mat Kits: Market Ready Mats, Showcase Mat Kits, Digital Fit Mat Kit
Readymade Frames: Black, Silver, Gold, Dark Wood

Special Deals: Gift Certificates, Terry Specials, Close Outs
 
E-Mail Newsletter, Blog, & Catalog request
Order a Catalog: Request,Virtual Catalog 
E-mail sign up: Newsletter, What’s new, Sales, Announcements
Blog: Weekly Updates, News 

Sizes - 5x7, 8x10, 11x14, 9x12, 12x16, 16x20, 18x24, 13x19, 12x18, 17x20, 11x17, 20x24, 20x26, 20x30, 26x34, 30x40, 32x40 + many more!

Documounts Product Information
Top Sellers: Matboard, Metal Frames, Wood Frames, Mounting Boards
Digital Sector: Print Sizes, Opening Sizes, Outside Dimensions, Popular Sizes
8 Ply Matboard: Archival, Solid Core
Acrylic (Plexiglass): Standard, UV Resistant, UV Resistant Non-Glare, Non-Glare
Art Fair Focus, Selling at Art Fair Mats, Show Kits, 
Art Festival Products, Best Products for Art Shows
Just Getting Started, Help Starting your Art Business
Water Color Focus, Mats and Frames for Watercolor Sizes, Half Sheet, Full SHeet, Quarter Sheet

Special Orders: Standard Openings, Custom Openings, Multi Opening, Multi Opening Pricing, Fall Out Matboard, Special Order Mats
Pricing Tables
 
Customer Service – Help
Shipping Information: Rates and Percentages, Rush, Super Rush, Minimum Order, Expedited Shipping
Frequently Asked Questions
Order Status
Order History
Product Search
Claims and Returns: Policies,
Contact Us: e-mail, Phone, Fax, Address, Gift Certificates


Documounts | 3323 Nw Yeon Ave | Portland, Or 97210
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